We collect data that you give us. When you sign up on the website to create a 1×1 account, we need your username and email address. You can choose to add more personal details to your account later, such as company name, address, phone number, website, or details about your 3D printer setup. We identify a buyer's location either from the legal jurisdiction listed in their 1×1 account, or if that's not available, we use their IP address. We collect your IP address to decide whether to apply VAT to sales. We also collect 'automatically generated information' about how you use our services. This could include your IP address, the type of browser you use, its settings, when and for how long you use our services, and other related information. We collect this data in line with Article 6 of our Privacy Policy, which might involve using cookies.

We use the personal data you provide on our website to deliver our services and communicate effectively with you. Our servers store data such as login and analytical information to enhance our website and services. We may generate anonymized statistical data to monitor performance and improve our offerings and customer relationships. Your personal data is processed based on your consent, for contract preparation or completion, legal compliance, and/or our legitimate interests. You can withdraw consent-based data processing at any time. Your data may be shared if required by law, court orders, or government regulations. We may also process your data to resolve disputes, for legal reasons, statistical analyses, or to enhance our services and customer relations. Sometimes, we might be legally or contractually obliged to process your data, or it may be necessary for contract conclusion. In such cases, providing the necessary personal data is mandatory to continue our business relationship.

We don't retain your personal data any longer than necessary for the purposes stated in this Privacy Policy or to comply with legal obligations and resolve disputes. In cases where we process your personal data on the grounds of initiating or concluding an agreement with you, we keep your personal data for up to seven years after the termination of our agreement or upon resolution of a dispute. If we are required to store your personal data due to a legal obligation, we will retain it for the period stipulated by law. We process your personal data for a time period that doesn't exceed the duration of the final statute of limitations for any legal claim we may file against you. We keep judgments between you and our company for twenty years. When we process your personal data based on your consent, we store your personal data until you withdraw your consent. Depending on the type of cookie, we retain your personal data for a maximum period of six months.
 

We engage third parties to perform tasks on our behalf. This includes hosting services, customer relationship management, analytics, advertising, social media connections, and payment processing services. These chosen parties can only process your personal data to the necessary extent for completing these tasks on our behalf and strictly under our instructions. We have processes in place to ensure these third parties respect your privacy. These parties can be located in the European Union or in the United States. 

Our Service may include links to external sites not operated by us. If you click on a third-party link, you'll be directed to that third party's site. We strongly advise you to examine the Privacy Policy and Terms and Conditions of every site you visit. We don't have control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.
 

We may collect certain information in the form of cookies on your device, such as your computer or phone, with the aim of offering a more user-friendly and efficient website and services. A cookie is a small string of information temporarily or permanently stored on your computer when you surf the internet. We use functional cookies that are solely intended for the technical functioning of the website and services. These cookies remain on your computer and can be used by your browser when you revisit our website at a later time. They store items in your cart, remember your chosen product variations, and keep track of your user information during sign-ups, such as for community profiles. Functional cookies are also critical in processing payments with Stripe, and, temporarily, in remembering passwords for beta testing. Additionally, they perform other related tasks to maintain the smooth operation of our services. Once you deactivate these cookies via your browser settings, many features of the website and services will become inaccessible. To improve our understanding of user interactions and to facilitate constant improvement, we also use analytical cookies, specifically for Google Analytics. This data helps us refine our website and services, ensuring they continue to meet and exceed your expectations. In addition to cookies, we utilize geoIP services. While not a form of cookie, these services are crucial in detecting your location, which enables us to set the appropriate currency for your browsing and shopping experience, further personalizing your interaction with our site.

We provide you with the opportunity to sign up for our free newsletter via our website. The content of the newsletter emails includes news, promotions and advertisements, as well as information about our products and offers. Your data will not be shared with third parties for advertising purposes. We utilize Brevo, located at Köpenicker Straße 126, 10179 Berlin, for email dispatch. When you sign up for our email and newsletter distribution, the data requested during the registration process, such as your email address and, optionally, your name, is processed by Brevo. In addition, your IP address, as well as the date and time of your registration, are stored. As part of the further registration process, your consent to receive emails is obtained, the content is described in detail, and reference is made to this data protection declaration. You can withdraw your consent to the email dispatch at any time with effect for the future. All you have to do is inform us of your revocation or click the unsubscribe link contained in every newsletter or email.

We recognize our responsibility for protecting the data you entrust us with. 1×1 implements appropriate technical and organizational measures to protect your personal data against loss or any unfair processing. These measures ensure an adequate level of security considering the state of technology and the costs of implementation, along with the risks associated with the processing and the nature of the data to be protected. These measures also aim to prevent excessive collection and subsequent processing of your personal data.

You are entitled to certain rights regarding your personal data. These include the rights to access, correct, delete, limit, and transfer your data, as well as the right to object to its use. However, if we have legal reasons that override your interests, or if the data is needed for dealing with legal issues, we might have to deny your request. For safety purposes, we might ask for additional information to confirm your identity before we provide access to your personal data. While we generally handle your requests at no charge, we may impose a reasonable fee if your request is particularly complex or baseless. To exercise these rights, you need to send a written request, along with proof of your identity, to 1×1 Systems GbR, Katzbachstraße 4, 10965 Berlin, Germany, or to our email address support@1x1.systems. Make sure your request is clear and specific, and state which right you wish to exercise and why. We aim to respond within a month after receiving your request. However, if we need more time, we will let you know within that first month if we require up to two more months. During this time, we will determine if we can accommodate your request. If we can't, we'll provide an explanation. If you have any issues with how we handle your privacy, we encourage you to contact us first. We're committed to working with you to address and resolve any concerns.

If 1×1, or substantially all of its assets, were acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of 1×1 may continue to use your personal information as set forth in this policy.

We reserve the right to change the manner in which we collect and use personal information at any time, without prior notice, at our sole discretion. Similarly, we may modify this Privacy Policy at any given moment. If significant changes are made to the policy, we will inform you by posting the updated Privacy Policy on the platform and updating the date at the bottom of this policy. It's vital that you review the revised Privacy Policy. Should you not wish to accept the new policy, we won't be able to continue providing you with the platform and our services. In such cases, your only recourse would be to access the platform and deactivate your 1×1 account. You can accomplish this either by emailing us or by managing it independently within your account profile.

If you have any questions, concerns, or feedback regarding this Privacy Policy, we encourage you to visit our support page or contact us directly via email.