We offer files for 3D printing, construction manuals, and annual subscriptions for these files and manuals. This service is strictly for customers who are at least 18 years old and are capable of conducting business. Once the customer selects their files or manuals and clicks the »Buy Now« button, we send an order confirmation email containing a download link after processing their payment. The contract between us and the customer officially begins when we send this email. Information on our website about the files or manuals doesn't constitute an explicit contract offer. Be aware that we may modify details about the files or manuals before the contract begins, as long as these changes are reasonable and we notify the customer. Each purchase allows the customer to download a certain number of times, usually five per order unless stated otherwise. We may collaborate with third-party service providers as needed, without necessarily notifying the customer.
 

The customer can see prices in several currencies (based on current exchange rates): US Dollar (USD), Euro (EUR), British Pound (GBP), Japanese Yen (JPY) or Chinese Yuan (RMB) depending on their location. Prices initially appear without tax (VAT). Once the customer adds a product to the cart, they see the prices, including VAT. There's no minimum order value. The customer is obliged to pay the prices specified on our website and in their order at the time they place it.
 

We accept credit card, PayPal, Apple Pay, Google Pay and Klarna as payment methods. A payment is complete only when we receive the full amount or the chosen payment service provider confirms the payment. The customer will be redirected to a secure website for PayPal, Apple Pay, Google Pay, and Klarna payments. To pay, the customer must be registered or register on the platform and follow its terms of use. After the customer submits an order on our website, we instruct the payment platform to initiate the payment transaction. The customer will receive further instructions during the order process. 

Unless agreed differently, the delivery of ordered 3D printing files and/or construction manuals is done by providing the earlier mentioned download link. Clicking this link initiates the download of digital content to the customer's chosen storage medium. It's the customer's responsibility to possess the right software to use the digital content they ordered.

The customer has the right to cancel this contract without giving any reasons within fourteen days from the day the contract starts or when manuals, files, or subscriptions are purchased. To cancel the contract, the customer must inform us by sending an email to returns@1x1.systems. This email should clearly express the customer's decision to cancel the contract. The right of withdrawal doesn't apply to orders of files and manuals created by the customer on our website, as these are custom items. If the customer has already configured products included in the annual subscription or has downloaded the specially generated manuals or files for it, the subscription will be refunded proportionally. If the cancellation aligns with our Terms and Conditions, we will initiate the repayment process immediately, and certainly within fourteen days from when we receive the cancellation request. We will use the same payment method used for the original transaction for the refund unless a different method has been mutually agreed upon. The customer will not incur any additional fees for this refund.

We guarantee only the technical accuracy of the 3D printing files on our platform. Due to the nature of 3D printing and potential technical differences, the end result may not match the anticipated output of a design from our online catalog. Potential variations such as color and size discrepancies, distortions, printing failures, instability, or other physical and technical irregularities are beyond our control and are not covered under warranty. Therefore, these potential discrepancies do not constitute a breach of conformity or void a transaction. In the event of a technical flaw in a file, customers must promptly document the issue and notify us in writing. Delaying this notification could potentially forfeit their warranty and compensation rights. When a warranty claim is substantiated, customers may request a correction or replacement of the file. However, if these remedies impose an undue burden on us, customers have the right to request a price adjustment or opt to dissolve the contract.
 

Customers use our website and construct products at their own risk. We bear no liability for any damage or harm arising from the use of auxiliary tools, including but not limited to 3D printers, other machinery, or software necessary for product creation. Furthermore, we are not liable for any problems or damages resulting from internet use, such as service interruptions, external intrusions, computer viruses, or anything beyond our control. Any liability is limited to the total amount the customer paid for the order in question.

We retain ownership of all downloaded files, including the product design, its 3D printed parts, and manual. Customers are not allowed to remove copyright notices or trademarks from our digital content. To protect rights, we can mark downloadable content with visible and invisible watermarks. If a customer or a third party uses the digital content without authorization, the customer will have to pay a penalty, which we determine and is subject to court review. This doesn't affect our right to claim additional damages.

We grant customers a personal, non-transferable, non-exclusive license to print the files on any 3D printer, following these Terms and Conditions. We reserve the right to grant licenses to use the files to third parties. Customers can't reproduce, copy, distribute, resell, share, or use the files or built products for commercial purposes or break any laws. The customer's right to use any file or manual only becomes valid once they have fully paid for their purchase. Customers can view, handle, and export the files to any device they control, but they must ensure the device meets minimum requirements.
 

We will use the personal data provided by the customer only to fulfill the contract with the customer. All data processing will comply with current data protection regulations. Any further processing of the customer's personal data will adhere to our general privacy policy, which can be accessed and printed from the Privacy Policy page on our website.

This agreement is subject to German law. The creation, interpretation, and performance of these Terms and Conditions and any disputes arising out of them will be governed by German laws. The exclusive jurisdiction and venue for actions related to the subject matter hereof will be the courts located in Berlin, Germany, and the customer agrees to the jurisdiction of these courts.

We reserve the right to change these Terms and Conditions at any time. These changes become effective for the customer when they accept the updated Terms and Conditions without objection during a new order. Therefore, the Terms and Conditions in effect at the time of the contract's conclusion, which have been communicated and accepted by the customer, always apply.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, we encourage you to visit our support page or contact us directly via email.